The Total Support Kaizen Rally was divided into 2 categories i.e. Kaizen Rally and Exhibition category. HINO Motors Sales (Malaysia) Sdn Bhd participated in both categories. 1st place Kaizen Rally was won by New Zealand and 2nd was Taiwan. HINO Motors Sales (Malaysia) Sdn Bhd came out 3rd place which was represented by Mr Redzuan Albakri Abdullah (AGM Parts & Service) and Mr Tan Wee Shern (Parts Regional Officer). In the exhibition category Taiwan was declared the winner.
Participants also had the opportunity to visit the HINO Hamura Plan, Customer Technical Centre and Uome Warehouse and Tokyo HINO Mizuho Branch - Sales, Service Workshop and Parts.