Tech in Focus: The SC3OCT Mobile app
The SC3OCT Mobile app is currently in beta testing and will launch to all SC3OCT Mobile KL24/7 clients in January 2021. Alongside SC3OCT Mobile KL24/7 Outdoor Rescue, the company is introducing three new ‘mobile’ service areas:
SC3OCT Mobile MSP
Taking a number of trucks to a dealer for fitting or simple maintenance issues can often take hours. Two or three trucks can be out of action for half a day at busy times. The is idea here was to rectify this situation. SC3OCT Mobile MSP (Mobile Service Provider), will now be available for booking at client sites for fitting, repairs, maintenance and other tyre-related services. The service is fully certified for ISO and all products are MS Certified (Standards Malaysia), taking away the headache of delays. Book a time slot and they will do the work. The additional benefit of this service is that it is also available 24 hours a day, 7 days a week. Kit Loong’s crew can work during natural downtimes of customer’s fleet and can work wherever your trucks or trailers are. “We have also invested in mobile alignment and balancing equipment, so we will additionally be able to conduct this at customer sites from December 2020,” Hutt further explained.
SC3OCT Mobile Assist
Every once in a while, a fleet needs a ‘tyre health check’. Kit Loong will bring an expert team to site, conduct a full, digital, VWIR (Vehicle Wheel Inspection Report) and present back recommendations on any issues as well as the required fixes. Which can then be carried out with the SC3OCT Mobile team. Customers will be left with a complete picture of your current tyre situation and how to improve it for increased longevity of their tyre investment.
SC3OCT Mobile Focus
Most people know SC3OCT as a contract tyre management system for larger fleets. Now, the creators want to bring this level of control and dedication to small and mid-sized fleets. Mobile Focus is full-service mobile tyre management by annual contract, giving customers the flexibility of a mobile network and contracts fit for their size, alongside the industry-leading quality of SC3OCT services.
Alongside the introduction of SC3OCT Mobile’s new offers the company are also investing heavily in both improvement and expansion of the service.
The current plan is to double the size of their fleet in 2021. “We are also upgrading our fleet to be able to offer bespoke and detailed services to specific sectors.” For example, Kit Loong will be working heavily with ready mix concrete plants over the next few months to offer a bespoke service catering to their specific needs. Both the fleet and the Kit Loong expert team are being ‘upgraded’ to meet the everchanging needs of our clients in a market that is developing at pace.
