“The enhanced warranty for unlimited mileage, offered only by Scania, is designed to provide operators with even more peace of mind and lower operating costs for the best total operating economy,” said Managing Director of Scania Southeast Asia, Marie Sjödin Enström.
“This is in line with Scania’s vision to drive the shift towards a sustainable transport system while creating a world of mobility that is better for business, society and the environment. Our starting point is to ensure profitability for our customers by making them more efficient, smart and safe,” added Marie.
Scania Assistance is an operator-based call centre that operates 24/7 365 days a year and the call-centre system allows Scania to track and follow up on the status of any customer’s case from start to completion; keeping the customer informed through the entire process. This allows the customer to plan and reorganize their fleet movements better in the event of a particular vehicle needing assistance.
It is supported by professional customer service personnel, a fleet of standby-service vans with highly-trained and experienced technicians which connects customers to our wide network of workshops, even in difficult-to-reach areas.
The Scania Fleet Management is a set of services that connects the vehicles with customers’ office through a communicator device which provides vehicle data, fleet position and reviews of driving performance that allow operators to make informed decisions and take the necessary actions in increasing the productivity of their fleet.
It also allows them to save money by making decisions that cut fuel consumption, identify vehicles that are being driven unsuitably and do service planning in order to reduce unplanned downtime.
When complemented with Scania Driver Training and Coaching services, savings of up to 10% in fuel economy can be achieved.
With this new offering, Scania continues to take the lead in providing sustainable transport solutions with profitability in its mind for their customers and their customers’ customers.
