Massage chairs
According to Spine-Health (a newsletter on back pain), written by Peter J. Schubbe, DC, a good hands-on massage can play a crucial role in alleviating back pain. Similarly, a good massage chair is designed to provide some measure of pain relief and relaxation.

Large Clean Washroom and Praying Room
A clean washroom and praying room will bring about a sense of comfort, an easy mind and can help to generate a positive mood. Long distance drivers will also use rest areas to take their shower and refresh themselves.

Smoking Zone
I was impressed when it was announced that rest areas in Malaysia are now non- smoking zones. This initiative has also improved the hygiene and cleanliness in the rest stop. There are no more cigarette butts littering the floor and no second-hand smoke putting the health of non-smokers in danger.

Food
From what I have observed, more choices of healthy food and clean dining spaces are offered in rest areas. Lots of fruit stalls are now present, selling Malaysian fruits such as durian, langsat, duku and more.  

Security
Goods carried in trucks can sometimes be expensive items. A rest stop should be a safe place for truckers to leave their truck while taking their breaks. To add to that, It is quite convenient to have a 24hours open service in the rest stop, and 24hours PLUSRonda services that offer:
•    Minor repairs to vehicles experiencing a mechanical fault or breakdown
•    Towing services to the nearest toll plaza or Rest and Service Area (for Class 1 vehicles only)
•    Traffic management and co-ordination of emergency services
To obtain PLUSRonda assistance, users can:-
•    Call the toll free PLUSLine at 1800 88 0000 or
•    Use the emergency telephones which are provided at every 2 kilometres along the PLUS expressways